An interesting observation about being a coach is that you get to see how people view reality from their perspective. Some people will reveal much about themselves that is a contradiction. —RLN
Representative Coaching & Consulting Engagements
While yesterday's quest was information and today's is knowledge, tomorrow's will be intelligence about business innovation and acceleration. Each quest demands an environment unique to itself. Systems Management Institute bridges the old and new paradigms and satisfies the personal, business, and organization coaching needs of clients including:
Corporate owners and executives wishing to influence and improve the value of work teams
Corporate training managers wishing to offer practical coaching programs that improve the performance of all employees
Business and technical managers wishing to shift to tomorrow's paradigms today
Consultants wishing to fine-tune their professional and personal skills and broaden their methodology foundation
Individuals interested in improving their competence in managing self, communicating, managing people and tasks, and mobilizing innovation and change.
We assist domestic and international companies. Our client list includes AT&T, Pacific Bell, Dell Computers, Royal Saudi Naval Forces, Government of the Philippines, Gould, American Express, Raytheon, Bank of America, Matson Navigation, DHL, Digital Consulting, Flashpoint Computers, Walt Disney, IBC, London, Technology Transfer, Rome, and British Airways, City and County of San Francisco, City of Tucson as well as the portfolio companies of Mindmaker Incorporated, and many other companies. Systems Management Institute is a professional services company with an outstanding legacy of noteworthy solutions. Clients span more than 25 industries and have received more than 20 different services. We assist clients with knowledge transfer, intellectual capital acquisition, problem solving, strategic coaching, career self-renewal, staff development, communications enhancement, and softskills enhancement. Completing contracts globally, we deliver both coaching and consulting engagements.
Future Directions in UlThule™ Coaching
In enhancing executive softskills, I see UlThule™ Coaching more prominently preparing executives to succeed in the highly turbulent environment of global business. As executives more frequently face unexpected problems that impact the productivity and personal fulfillment of managers and teams in their organizations, we see our UlThule™ Coaching approach gaining global acceptance as more leaders recognize the value of performing at the highest level of attainable while integrating ethical principles of team work with personal integrity.
In Virtual-Learning, we see the Systems Management Institute expanding as additional courses and programs become available.
In Career Self-Renewal, we see our practice expanding as more people appreciate the value that our coaching-oriented career adjustment services offer in critical professional and personal situations.
The future is exciting for us. As we continue along the path paved by our Founder, we look forward to new opportunities as we seek even more to be of value to our clients, customers, and learners.
Management & Leadership
Interdisciplinary Coaching Plan team
Leaderships Styles
Program Management
Program Evaluation
Supervision Philosophies and techniques
Delegating – Enable Staff Ability
Self-Analysis
Time Management
Coaching Staff In-Service
How to Conduct Meetings – Staff, Teams
Problem Solving
Record Keeping
Dealing with Challenging People
Stress Management
Memory Improvement
Violence in the Workplace
Controlling & Guiding
Advocacy
Universal Coaching Concepts
Culture Change/Greenhouse Concepts
Management & Management Techniques
Generational Diversity/Gender Issues
Quality Assurance – CQI, TQM
Committee Development
Customer Service
Working with Aging Clients
Coaching Aging Clients
Life Span Potential
Theories of Aging for Coaches
Human Behavior and Aging for Coaches
Understand Potential and Creativity Factors of Senior Clients
Coaching for Wellness and Self-Esteem
Reminiscing & Journaling for Clarity
Tasks of Career & Life Review
Tasks of Vital Aging
Physical & Sensory Changes
Medications & Nutrition
Healthy Aging
Illness & Dysfunction
Pain Management
Behavioral Change
Sociology of Aging Clients
Involvement & Isolation
Dependence & Independence
Aloneness & Social Networks
Cultural Attitudes
Social Histories & Needs
Working Arrangements
Retirement
Peer Communities at Work
Health Risks in the Workplace
Culture Change in the Continuum of Work
Baby Boomers versus the Techno-Generation
Foreign Languages and the Aging Worker
Abuse of the Aging in the Workplace
Psychology of Aging
Leisure & Aging
Emotional Choices & Depression, Anxiety, Fears
Drugs & Alcohol
Work Security
Successful Adaptation 360 degrees
Counseling Techniques
Stereotypes & Myths
Confusion & Disorientation
Aging in Place
Dismissal
Memory
Lifestyles
Attitudes & Motivation
Analysis of Work versus Leisure Ratios
Client Interests
Different Categories of Client Rights
Volunteerism in the Workplace
Creativity in Aging
Person Centered Management
Continuing Education for the Older Employee
HOW TO RECOGNIZE A COACHING PROGRAM
It is concerned with all three types of learning as an integrated learning environment:
There are no tests for right and wrong answers.
Didactic learning would constitute only 30% of client relationship.
Active interchange would constitute 70% of client relationship.
Coaching Errors that Require Correction
Every client is coachable.
All clients have a human right to aspire to become truly successful persons in the course of their lives.
All clients have the right to become successful in their mature years.
Success Coaching is not only for the young. The immaturity of youth is the obstacle that blocks the benefits of coaching. Authentic coaching best happens when conducted in an environment of life-long learning.
The coach is not the principal cause of the learning that occurs in the client. The primary cause of learning is the client’s own mind. Coaches are only a secondary cause of learning. Coaches are instrumental aids who assist the process of learning by guiding the mental and emotional activity of clients.
There is more than one kind of learning and one kind of teaching.
Coaching is not the primary preparation for begin successful or earning a living. Coaching should include such preparation, but it is not the most important of the basic objectives of fundamental coaching.
Core Maxims Guiding™ Coaching
Coach must get to know the client – how the client attacks problems, confuses things, loses heart or endures.
The coach is concerned about the client’s work in which the client displays his or her skills. This work is to be open to criticism. The coach works with the client to gain explanations of the work and performance levels.
Immediacy is crucial. Time is necessary.
Insightful critique is essential to progress. The coach has to recognize error and adequately describe it to the client.
Different problems and issues require different ranges and intensity of coaching and varying techniques.
Repetition is important. Exercises are helpful.
Coaching requires time and a reduced number of clients.
Successful coaching requires commitment and a form of isolation.
Spirituality & Gentleness
Living the Gentle Life
Becoming a Gentle Soul
Touching the Spirit
Comparative Religions
Worship & Religion
Death & Dying
Career Self-Renewal Where Do You Go from Here?
Career Transformation - Your Path to Professional Success
Team Coaching/Support Relations
Coaching Teams
Religious Resources
Client Health Services
Business – Chamber of Commerce
Library Resources & Research
Information Resources for Client
Mainstreaming Coaching Processes
Successful Coaching & Consulting Skills
Going to the Core
Using Coaching to Overcome Turbulence in Organizations and Teams
Building Loyalty
Defusing the Confusing
Building Authentic Cooperation
Mastering the Difficult Skills
Moving from Beliefs & Values to Character
Doing the Hard Work
Changing Self-Image
Building Team Prudence
Building Generosity
Establishing Respect
Raising Interest Levels of Individuals & Teams
Developing Communication Skills
Mastering the Core Competencies of Teams
Mastering Coaching to Lead People to Change
Computer & Technical Skills
Word Processing
Database Management
Spread Sheets
Presentation Software
Charting Desktop Publishing
Virtual Learning
Internet
Management/Personnel, Legal, and Ethical Issues
Personal Career Management
Recruiting, Interviewing, Hiring, Termination, Development, Recognition, Evaluation – Staff and Volunteers
Job Search – Resume Writing, Interview Preparation
Resources
How to Work With Volunteers
How to Work With Supervisors
How to Work With Consultants
How to Work as Middle Management
How to Work With Vendors
Intra-Departmental Skills
Public Relations & Speaking
Professional Image
Leading Meetings
Business Etiquette
The Written Message
Media Use – Press releases, T.V., Radio, Internet
Publicity – News
Letters of Appreciation
Volunteer Programs
Fund Raising
Marketing Activity – Importance Letters, Bulletin Boards, Posters, Graphic Techniques
Community Marketing or Organization and Coaching Delivery Systems
